Nancy Lublin: Nancy Lublin: SMS – poruke koje spašavaju živote

Nancy Lublin: SMS – poruke koje spašavaju živote

Kad je Nancy Lublin počela slati SMS-poruke tinejdžerima kako bi joj pomogli s njezinom organizacijom koja zagovara socijalne promjene, dogodilo joj se nešto šokantno – oni su joj počeli odgovarati i pisati joj o svojim, privatnim problemima – od nasilja, preko depresije, do zlostavljanja. Zato ona uspostavlja hitnu SMS-liniju čiji će rezultati možda biti važniji nego što je očekivala.


What began as a tool for social change campaigns turned into an unexpected rescue line for young people facing bullying, abuse, and self-harm. One organization received texts like 'He won't stop raping me. It's my dad. Are you there?' and realized the urgent need for a crisis text hotline. Texting, with its 100 percent open rate among teens, offers fast, private, and real-time support. The resulting data can reveal hidden patterns, guiding prevention efforts and shaping school and legislative responses.