Name: 提供優質回饋的祕訣
Uploaded: 2020-02-10T13:42:27Z
Duration: 4 min 48 s
Description: 人類過去幾世紀一直試圖找出能提供有建設性批評的方法，但我們在這方面仍然做得很糟。認知心理學家黎安‧芮寧爾分享一個經科學實證，可提供有效回饋的方法。

黎安‧芮寧爾: 提供優質回饋的祕訣

提供優質回饋的祕訣

人類過去幾世紀一直試圖找出能提供有建設性批評的方法，但我們在這方面仍然做得很糟。認知心理學家黎安‧芮寧爾分享一個經科學實證，可提供有效回饋的方法。

The ability to give and receive feedback is one of the most crucial tools in modern work, yet only 26 percent of employees believe feedback actually improves their performance. Most feedback falls flat because it is either too vague or too blunt, triggering defensiveness or confusion. By using a four-part, science-backed formula—micro-yes, specific data, impact statement, and an open-ended question—anyone can deliver even the toughest messages with clarity and care. Regularly seeking feedback also signals leadership and continuous growth.