Name: The post-crisis consumer
Uploaded: 2009-10-19T01:00:00Z
Duration: 16 min 17 s
Description: John Gerzema says there's an upside to the recent financial crisis -- the opportunity for positive change. In this talk, he identifies four major cultural shifts driving new consumer behavior and shows how businesses are evolving to connect with thoughtful spending.

John Gerzema says there's an upside to the recent financial crisis -- the opportunity for positive change. In this talk, he identifies four major cultural shifts driving new consumer behavior and shows how businesses are evolving to connect with thoughtful spending.

The post-crisis consumer

A staggering thirteen trillion dollars in wealth vanished during the financial crisis, pushing American consumers to rethink their habits. Personal debt soared as savings rates dipped, but now, empowered consumers are driving transformation with mindful spending and higher savings. From a record surge in debit card use to a boom in library cards and DIY projects, new value-driven behaviors are rewriting the rules for businesses. The crisis has opened a path for capitalism to shift from quantity to quality, led by consumers aligning purchases with their values.