فروتنی، شفافیت و پافشاری از دلالیل هدایت موفق یک سازمان -- کوچک یا بزرگ-- در بین چالش‌هایی است که به سوی شما درحرکتند. متخصص رهبری، امی سی ادموندسون، اندرزها و مثال‌های شفافی دارد تا به هر رهبری در صورت بروز حادثه کمک کند.

چگونه در بحران رهبری کنیم

Great leaders do not cling to old playbooks when faced with unprecedented upheaval. In moments like the pandemic, clear communication and honest admission of uncertainty built trust, as when Delta Airlines lost over $100 million a day but kept employees informed. Decisive action, even without all the facts, saved lives in New Zealand and anchored communities through chaos. Purpose and values, not rigid plans, guide people through the unknown.

True Leadership in Crisis Means Humility Over Certainty

True leadership in crisis is not about certainty but about honesty and swift, values-driven action. When Delta Airlines began losing over a hundred million dollars a day during the pandemic, its CEO increased transparency with employees despite not having clear answers. New Zealand’s leader imposed a nationwide lockdown early, adapting her strategy as new information emerged. People place their trust in leaders who admit what they do not know, act urgently, and keep their core values clear.