阿布舍克．哥帕卡: 如何用動機來整治公共體制

如何用動機來整治公共體制

出問題的公共體制要如何整治？激發人們的競爭魂。公部門策略家阿布舍克．哥帕卡在這場演說中談到提供人們動機來做出改變，他討論了如何協助有超過八千萬居民的印度拉賈斯坦邦來改善醫療體制，用的是透明度以及公開權責的力量。哥帕卡說：「動機不會自己出現，唯有某種改變發生，才會讓你開始重視它。」

Lasting change in public institutions starts not with more resources, but with igniting motivation through transparency and public accountability. In Rajasthan, where newborn deaths were ten times higher than in the UK, bold citizen promises and public rankings revived trust and performance. When clinics posted guarantees on their walls and districts competed openly to improve, patient visits surged by 20 percent in just a year. Transforming a system requires tapping into people's drive to be seen and recognized by their communities.