阿布舍克·古泊卡: 发自内心的动力是如何修复公共系统的

发自内心的动力是如何修复公共系统的

想要修复已经支离破碎的公共系统吗？那就点燃人们的竞争精神吧。在一场关于让人们获得动力做出改变的演讲中，公共部门策略师阿布舍克·古泊卡（Abhishek Gopalka）探讨了他是如何在印度超过8千万人口的拉贾斯坦邦内利用透明度与公共问责制度的力量改善了该邦的健康系统。“动力不会凭空出现”，古泊卡说道：“有些事情得改变了你才会去在意。”

Lasting change in public institutions starts not with more resources, but with igniting motivation through transparency and public accountability. In Rajasthan, where newborn deaths were ten times higher than in the UK, bold citizen promises and public rankings revived trust and performance. When clinics posted guarantees on their walls and districts competed openly to improve, patient visits surged by 20 percent in just a year. Transforming a system requires tapping into people's drive to be seen and recognized by their communities.